WorkSmart Training Course
Enhance employee confidence, ensure a safer workplace environment, positively impact
DART has developed a number of trainings tailored to specific organizational needs. They include WorkSmart trainings (Verbal De-escalation Training and the Train-the-Trainer Course) and Fight Back 101 (a 2-hour personal safety class). DART currently offers the 2-hour Verbal De-escalation Training either in-person or via the Zoom platform.
DART's goals in every WorkSmart training session are to enhance employee
a safer workplace environment, and positively impact employee retention. DateSmart’s goals are to offer
young people the knowledge, skills, and tools they need to avoid becoming either targets or perpetrators
dating violence and to develop healthy interpersonal relationships.
Participants gain a fundamental understanding of the power of verbal de-escalation techniques and
DART’s goals in every WorkSmart training session are to enhance employee confidence,
ensure a safer
workplace environment, and positively impact employee retention.
Currently DART's WorkSmart courses are offered in-person or via Zoom.
FREE Workplace Violence Safety Survey to help assess the quality of your workplace safety.
Our free Workplace Violence Safety Survey will offer you questions to evaluate the safety of your workplace environment. They survey will then provide you with a score based on a 100% scoring system.
After completing the survey, please feel free to download a PDF of the completed survey and its scores to share with your co-workers or employer.
DART's Verbal De-escalation Training
Our goals with the DART Verbal De-escalation Training are to increase staff confidence and decrease
workplace violence. This 2-hour training can be customized to meet specific client needs. Learning
objectives are that participants will:
- Describe the 4 elements of an effective Workplace Safety System.
- Situational Awareness: Identify the three major areas of workplace safety awareness and apply
to individual work environments; discuss fear and coping with fear.
- Differentiate between the correct methods to respond to verbally and physically escalating
- Differentiate between the levels of verbal de-escalation and demonstrate their application to
realistic workplace scenarios.
For more information about this training use the Contact Button below.
DART’s Train-the-Trainer Certification
DART’s Train-the-Trainer program provides large organizations with the option to train select employees on how to conduct DART’s Verbal De-escalation Training, and licenses, on a yearly basis, the use of DART’s curriculum and materials.
This allows the client flexibility to ensure all their staff are current in DART’s Verbal De-escalation training. In addition, DART provides periodic evaluation of instructors to assure quality of technique and updates client on any modifications to the curriculum. Please contact us for additional information.