Every year, thousands of American workers report having been victims of workplace violence. In 2020, assaults resulted in 20,050 injuries and 392 fatalities, according to Injury Facts®.
Certain industries, including healthcare, service providers and education, are more prone to violence than others. Taxi drivers, for example, are more than 20 times more likely to be murdered on the job than other workers, according to OSHA.
But make no mistake: Workplace violence can happen anywhere.
According to the National Institute for Occupational Safety and Health, workplace violence falls into four categories: Criminal intent, customer/client, worker-on-worker and personal relationship, which overwhelmingly targets women.
No matter who initiates the confrontation, the deadliest situations involve an active shooter. U.S. Department of Homeland Security defines active shooter as someone "actively engaged in killing or attempting to kill people in a confined and populated area."
A lot can happen in the chaotic minutes before police arrive; DHS advises staying calm and exercising one of three options: Run, hide or fight.
Managers and safety professionals at every workplace should develop a policy on violence that includes:
Safety technologies play an important role in reducing workplace violence. Implementing strategies and technologies such as weapons detection systems, panic buttons, cameras and more can help you prevent, mitigate and react to incidents of violence.
Some people commit violence because of revenge, robbery or ideology – with or without a component of mental illness. While there is no way to predict an attack, you can be aware of behaviors in co-workers that might signal future violence:
Most every "place" is somebody's workplace. So whether you are a patron or an employee, it's important to be alert.